Privacy Policy

Introduction

Robins Bros Holdings Pty Ltd (ABN 99 695 788 768) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

Your name and contact details (including email address, phone number, and postal address);
Information about your business or organisation;
Communications you send to us, including emails and correspondence;
Website usage data collected through cookies and analytics tools.

How We Collect Your Information

We collect personal information in the following ways:

When you contact us via email at [email protected];
When you submit inquiries or requests through our website;
Through automated technologies such as cookies when you browse our website;
From publicly available sources or third parties who have your consent to share your information.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide information about our services;
To evaluate and facilitate business partnerships, investments, and transactions;
To comply with our legal and regulatory obligations;
To improve our website and customer experience;
To send administrative communications relevant to our relationship.

Cookies and Website Analytics

Our website may use cookies — small text files stored on your device — to enhance functionality and analyse site traffic. You can configure your browser to reject cookies, though this may affect certain features of the site. We do not use cookies to collect personally identifiable information without your consent.

Disclosure of Your Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information only:

With your consent;
To our professional advisers, contractors, and service providers who assist us in operating our business and who are bound by confidentiality obligations;
Where required or authorised by law, including to comply with a legal obligation or court order;
In connection with a potential business transaction, subject to confidentiality arrangements.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage, access controls, and internal data handling procedures.

Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate, outdated, or incomplete information. To make such a request, please contact us at [email protected].

Making a Complaint

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us in writing at [email protected]. We will investigate your complaint and respond within a reasonable timeframe. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Website: robinsbrosholdingspty.site
ABN: 99 695 788 768